Our Team

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We have fully qualified and experienced staff on duty 24 hours a day; all our carers have a healthcare NVQ level 1, 2 or higher and undergo regular revalidation to ensure we provide a high standard 

  • Spencer House employs a dedicated team of carers, cooks and domestic staff, all trained and experienced in their area of work.
  • There are five senior carers all qualified to Level 3 NVQ/QCF in Care with many years experience between them, who deputise for Matron when required.
  • Our carers are all qualified to minimum Level 2 NVQ/QCF in care or are presently studying for the award.
  • Our senior cook has an Intermediate Certificate in Food Hygiene and Nutrition. All other staff (including carers) have a minimum of Level 2 in Food Hygiene.
  • All staff attend regular training courses throughout the year in relation to their roles, including Manual Handling, Dementia Care, Medication Administration, First Aid, Fire Prevention, COSHH and many others based around elderly care.
  • Some of the senior staff are also studying for or have achieved certificates in care management and Business.

Mr Lee Panchadcharam BA 
Home Proprietor

Lee has qualified with a degree in accounting and finance which led him to take on a managerial role at a financial institution before he became a care provider at Spencer House in 2016. He ensures smooth running of the home from administrative matters to financial management. 


Mr. Hari Shanmugarajah BSc (Hons) MS
Home Proprietor

Hari graduated from King's’ College London with a bachelor's degree in Science and holds a masters degree in medical microbiology from the London School of Hygiene and Tropical Medicine . Hari is a well driven individual who is passionate about caring for people and ensures each resident receives the best care possible. His background running his own businesses for over 9 years has led him to be able to work well with staff and ensure his team are happy.  


Mrs. Sandra Mercer
Care Manager

Sandra is a registered manager with over 20 years of experience in the care field from working with individuals with learning disabilities to caring for older persons. She has qualified with a level 3 NVQ in dementia care in addition to level 4 NVQ in health and social care with a RMA (registered manager award). She is well respected by both staff and residents due to her caring nature, exceptional organisational skills and depth knowledge. 


Mrs. Marta Furmaniak 
Senior Carer

Marta is a senior carer with experience in elderly care and has been at Spencer House since 2014. Marta holds a level 5 Diploma in Health and Social Care and is high and has been responsible for implementing a number of quality improvement policies at the home which have been a success. Marta is passionate about caring for older persons and continually works to ensure each individual’s personal preferences are met.